Our T&Cs


We usually ship items within 1-7 days of purchase. If you are dissatisfied with any item please contact vt@ouseburntrust.org.uk within 30 days for a full refund. Refunds for Victoria Tunnel Tours can be arranged up to 48 hours before the time of the tour. Purchases made with a gift voucher/discount code will be refunded to a voucher/discount code.


We do not share your personal data with third parties and use it only for purchase queries and to send our newsletter if requested.

Copyright and reproduction

The content of these webpages is the copyright of Ouseburn Trust. Save as provided below, reproduction of all or any of the content of this site in any form is prohibited. You may download to a hard disk or print extracts of the site for your own personal use. You may re-copy extracts to individual third parties for their personal information only, provided that you acknowledge our copyright within the copy of the extract. No part of our Website may be distributed or copied for any commercial purpose.


Whilst every effort is made to ensure the accuracy of our services, we accept no responsibility for any use made of the information provided and we shall not be liable for any loss suffered thereby. Links from this site lead to websites over which we have no control and for which we cannot accept any responsibility whatsoever.

For enquiries about using the contents of this site please telephone 0191 261 6596 or e-mail hello@ouseburntrust.org.uk

Copyright: Ouseburn Trust All rights reserved. The contents of this Webpage are subject to our Disclaimer Notice.